FAQs

Here are some common questions that we've gotten in the past.

WHO ARE WE?

We are retro game collectors, homebrew / indie game developers, authors and musicians. This site was created to help integrate several brands under one banner, including Yī tái yóuxì Software Company (ITG.Soft), Famiclone Galaxy, Family Bits, Happy Tanuki, and The Legend of Poo Panties the Cat. We feel that this makes for a more streamlined and less confusing shopping experience for everyone!

HOW DO YOU PRONOUNCE YĪ TÁI YÓUXÌ AND WHAT DOES IT MEAN?

Yī tái yóuxì comes from the Chinese characters 一臺遊戲. It is pronounced roughly as the way one would say the following phrase in English, "ee tie yo she". The character "一" means one, reminiscent of independence and thus indie. The traditional character "臺" is representative of Taiwan, where we are based, and "遊戲" simply means game.

When our company was founded in 2019, we generally referred to it as ITG.Soft, with ITG being an acronym for Indie Taiwan Game; however, as our company has grown, we prefer to now go by the Yī tái yóuxì name.

WHERE CAN I LEARN MORE ABOUT YĪ TÁI YÓUXÌ SOFTWARE COMPANY?

Click on one of the social media links at the top of the page to go directly to the official company website.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Because most items ship from Taiwan, it generally takes about two and a half to three weeks to receive your parcel. Tracking is included with all packages, and we are always willing to assist when needed.

The indie / homebrew offerings from ITG.Soft take from around two to five weeks to ship, based on whether the order was placed during a peak time or not. Similarly, the T-shirts require about two weeks lead time before they can be shipped, since they are being manufactured for us by a local company.

The shipping time for the publications varies, but can range from a week or two up to a month. This is because most of the books are being printed on demand.

DO YOUR OLD GAME CONSOLES INCLUDE CONTROLLERS / POWER SUPPLIES / AV CABLES?

Each listing specifies what comes with each game console bundle. Generally, we will include controllers and the machine. If we have the original power supply, we might also include it, though as many of the original power supplies have been lost to time (or have been broken), we see no point in sending a generic power supply, which would add increased weight to your parcel (and an added shipping cost) with little to be gained. We feel similarly about the inclusion of generic AV cables.

Some machines are being sold as gaming machines, and others are sold simply as collectible relics. Please check each listing carefully and message us if you have any questions or concerns.

HOW OFTEN DO YOU UPDATE YOUR STOCK?

We try to add new stock weekly, so check back often! Be sure to subscribe to our mailing list to stay updated on our latest products and promotions.

ARE BULK DISCOUNTS POSSIBLE? HOW ABOUT TRADES? DO YOU BUY GAMES?

We are collectors and gaming historians at heart. We are always happy to chat with you, as maybe we can be of assistance in one way or another.

I WANT TO COLLABORATE ON A PROJECT. IS THIS POSSIBLE?

Possibly, yes. Just contact us through the contact form or via snail mail, tell us a bit about your project and ideas, and we'll get back to you shortly.

I AM A YOUTUBER / CONTENT CREATOR AND WANT TO REVIEW A PRODUCT

We are open to working together with YouTube artists and content creators. Obviously the second-hand products from Famiclone Galaxy aren't reviewable, but we are all ears regarding a potential collaboration relating to our other products.